She never ONCE asked me why I wanted to cancel the order. When I asked to speak with someone other than her, meaning the owner, she refused, telling me he will be in some day this week and that she was not going to put me in contact with him. To top this off, the so-called manager with whom I spoke never once cared to ask why I was cancelling the order. I thought would he have thrown a spoon at a white customer, or would he had given it to them? The same for the card on the counter. And his treatment of me throughout my visit reminded me of that. Now I know this bakery is in the Atholton High School area, and they have had some racial issues with some of their students calling black students the N-word. I handed my card to him in his hand, but he then placed it and the receipt on the counter. Then, the kicker was when I paid for my cake order. That was strike #1, but I didn't think much of it at the time. When he gave me a plastic spoon to taste the cake, he threw it on the counter. He took a cupcake from the display, and again he did all this but begrudgingly. We both like coconut cake, so I asked the guy what coconut taste like. My sister wanted a yellow cake with white buttercream frosting, but then when I looked at the form, she wanted to know what some of the other flavors tasted like. Yesterday when I ordered the cake the young white guy who took my order, while he took it, it's like he did so begrudgingly. Of course I am upset because I am requesting to cancel the order for a reason NOT just because I don't want the cake. The first person who answered the call gave the phone to a manager who quoted that there was some bogus reason that she couldn't refund the $ to me but could only grant store credit. So this morning I called to cancel my order. I really wanted this order because one I liked the previous service I received at this bakery, and two I wanted this cake for my sister's graduation. I kept thinking about the level of customer service that I received yesterday when. IF I COULD GIVE NEGATIVE 25 STARS I WOULD! I placed an order for a cake yesterday. UNDERCOVER RACISTS! BLACKS AND PEOPLE OF COLOR BEWARE! Restaurants with Outdoor Seating in Columbia.Restaurants for Special Occasions in Columbia.Restaurants for Group Dining in Columbia.Italian Restaurants for Lunch in Columbia.Asian Restaurants with Delivery in Columbia.Hotels near (DCA) Ronald Reagan National Airport.Hotels near Columbia Swim Ctr with Splashdown.Columbia Hotels with Laundry Facilities.Extended Stay America Hotels in Columbia.Sure to make you pucker! Available in all sizes. Moist yellow cake filled with our house made key lime curd and iced with our buttercream icing. Moist yellow cake filled with our house made lemon curd and iced with our buttercream icing. One worth fighting for! Available in all sizes. To top it all off, we dredge the sides through toasted pecans. Then we fill and ice it with our house made, real cream cheese icing. First we peel and grate the carrots, add lots of plump raisins, cinnamon and brown sugar. This one we brag about, we think it is the best around. Sweet and creamy! Available in all sizes. Iced with chocolate buttercream icing and the sides are covered with dark chocolate curls. Light and delicious chocolate cake filled and topped with our house made filling that is full of pecans and coconut. Moist yellow cake filled with rich seedless raspberry and iced with our buttercream icing.
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